At Treedy Labs, we stand by the quality of our products. Our warranty policy ensures that our customers receive the highest level of service and satisfaction. Please review the following terms regarding warranties for Treedy Labs products.

1. Limited Warranty

1.1. Treedy Labs warrants that its products are free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase ("Warranty Period").

1.2. This warranty is valid only for the original purchaser and is non-transferable.

2. Warranty Coverage

2.1. The warranty covers:

- Defects in materials or workmanship that arise during the Warranty Period.

- Replacement or repair of the defective product at Treedy Labs’ discretion.

2.2. The warranty does not cover:

- Damage caused by misuse, abuse, improper installation, or unauthorized modifications.

- Normal wear and tear, including cosmetic damage.

- Products used for commercial or rental purposes.

- Damage resulting from accidents, natural disasters, or external forces.

2.3. Certain products may have specific warranty terms. Please refer to the product documentation for details.

3. Claim Process

3.1. To initiate a warranty claim, please contact Treedy Labs customer service at info@treedylabs.com and provide the following information:

- Proof of purchase (e.g., receipt or order confirmation).

- A detailed description of the defect or issue.

- Photographic evidence, if applicable.

3.2. Upon receipt of your claim, Treedy Labs will review the information and provide instructions for returning the product if necessary.

3.3. All warranty claims are subject to verification and approval by Treedy Labs.

4. Return Shipping

4.1. If the warranty claim is approved, Treedy Labs will cover the cost of return shipping for the defective product and shipping of the replacement or repaired item.

4.2. Treedy Labs is not responsible for any shipping costs if the warranty claim is denied or the product does not qualify for warranty coverage.

5. Warranty Limitations

5.1. This warranty is provided in lieu of all other warranties, express or implied, including but not limited to warranties of merchantability and fitness for a particular purpose.

5.2. Treedy Labs’ liability is limited to the repair or replacement of defective products, and under no circumstances shall Treedy Labs be liable for incidental, indirect, or consequential damages.

5.3. Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so the above limitations may not apply to you.

6. Extended Warranty Options

6.1. Extended warranty options may be available for certain products. Please contact Treedy Labs customer service for more information.

7. Contact Information

For questions or assistance with a warranty claim, please contact us at:

Treedy Labs Customer Service  

info@treedylabs.com